Virtual Assistance

Accurate coding and documentationFrom appointment scheduling and patient follow-ups to data entry and claim prep, Meridian RCM’s experienced virtual assistants handle the busyworkso your team can focus on delivering exceptional patient care. Whether you need after-hours coverage, overflow support, or full-time staffing, we scale to meet your needs without the overhead of in-house hiring. to keep your practice compliant and maximize your reimbursement.

Virtual Assistance That Works While You Rest

Meridian RCM’s Virtual Assistance service offers healthcare practices an affordable, flexible way to eliminate administrative overload. Our HIPAA-compliant team is trained in all major EHRs, PM systems, and patient portals—and available around the clock. We take on repetitive, time-consuming tasks like:

Appointment confirmations & reminders

Patient outreach & follow-ups

Data entry and insurance verification support

Inbox and phone triage

Documentation support

With scalable staffing models and measurable cost savings, we help practices reduce burnout, boost efficiency, and streamline day-to-day operations without compromising on professionalism or compliance.

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Key Benefits

Trained to Fit Your Workflow

We tailor each assistant’s training to your exact systems, preferences, and daily routines—no generic tasks, just the support your team actually needs.

Improved Patient Experience

Faster follow-ups, timely reminders, and fewer dropped tasks lead to smoother visits and happier patients.

Scalable on Demand

Need extra help during busy seasons or coverage during staff leave? Instantly scale support without hiring.

Our Virtual Assistance Process

We provide reliable, HIPAA-compliant virtual support with strict quality control, confidentiality, and performance reporting—ensuring your practice runs smoothly and securely.

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Onboarding & Setup

We assess your workflows and match you with skilled virtual assistants trained in your systems. Our quick onboarding ensures minimal disruption to your operations.

Task Delegation

Easily assign tasks through your preferred tools (EMR, CRM, or secure platforms). All work is handled with strict HIPAA compliance and real-time progress tracking.

Real-Time Support

Our assistants work during your office hours to complete urgent tasks promptly. This keeps schedules on track and reduces bottlenecks.

Quality Monitoring

We monitor performance daily and make adjustments as needed. Regular reports keep you informed on productivity and results.

What Our Clients Say

Hear from some of our amazing customers who are building faster.

"Bringing Paramount RCM’s virtual assistance team on board for our demographic entry has been a game-changer. What used to take hours of our staff’s day is now handled quickly, accurately, and without constant follow-up. The team is dependable, responsive, and catches the little details that can easily get missed in a busy office. It’s freed up our front desk to focus on patients instead of paperwork, and our claims are cleaner from the start. I can’t imagine going back to doing it all in-house."

Laura Mitchell

Practice Administrator, Riverside Family Medicine

"I really value the reporting process the Meridian RCM team has put in place. Their monthly report outlining the top 10 denial and rejection reasons has been instrumental in helping us identify patterns and lower our practice’s denial and rejection rates."

Justin Wei

Summit Spine & Pain Center

“After switching to Meridian RCM’s prior authorization solution, our processing time dropped from 5 days to just 24 hours. The automation has nearly eliminated auth-related denials, allowing our team to spend more time on patient care and less on administrative tasks.”