Effective Date: May 12, 2026
Welcome to Meridian RCM (“Meridian RCM,” “we,” “our,” or “us”). This Privacy Policy explains how Meridian RCM collects, uses, stores, protects, and shares information obtained through our website, services, and communications. By accessing or using meridianrcm.com, you agree to the terms outlined in this Privacy Policy.
Meridian RCM is committed to protecting the privacy and confidentiality of healthcare providers, patients, and website visitors. We understand the sensitive nature of healthcare and financial information, and we maintain strict safeguards to protect all data entrusted to us.
Information We Collect
We may collect personal, business, technical, and healthcare-related information when you interact with our website or services.
Information You Voluntarily Provide
When you contact Meridian RCM, request a consultation, complete forms, schedule an appointment, or communicate with us, we may collect information including:
- Full name
- Business or practice name
- Email address
- Phone number
- Mailing address
- Practice specialty
- Billing and insurance information
- Healthcare operational details
- Any additional information submitted through forms, emails, or phone conversations
Patient and Healthcare Information
As part of providing revenue cycle management and medical billing services, Meridian RCM may process protected health information (“PHI”) on behalf of healthcare providers in accordance with applicable laws and contractual agreements.
This may include:
- Patient demographics
- Insurance information
- Medical billing records
- Claims information
- Eligibility and authorization data
- Payment and reimbursement information
Meridian RCM only accesses and processes PHI as necessary to perform authorized healthcare revenue cycle services.
Automatically Collected Information
When visiting meridianrcm.com, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Referral URLs
- Pages viewed
- Session duration
- Website interaction data
- Cookies and analytics information
This information helps us improve website functionality, security, and user experience.
How We Use Information
Meridian RCM uses collected information to:
- Deliver medical billing and revenue cycle management services
- Process claims and reimbursements
- Perform eligibility verification and prior authorization services
- Respond to inquiries and support requests
- Improve our website and services
- Maintain system security and fraud prevention
- Communicate important updates or operational notices
- Comply with legal, regulatory, and contractual obligations
- Analyze website performance and usage trends
- Improve operational efficiency and client experience
We do not sell personal information or patient information to third parties.
HIPAA Compliance
Meridian RCM recognizes the importance of maintaining compliance with the Health Insurance Portability and Accountability Act (“HIPAA”).
Where applicable, Meridian RCM acts as a Business Associate for healthcare providers and maintains administrative, physical, and technical safeguards designed to protect PHI from unauthorized access, disclosure, misuse, or alteration.
Our safeguards may include:
- Encrypted systems and data transmission
- Access controls and authentication protocols
- Secure data storage
- Workforce confidentiality training
- Ongoing security monitoring
- Restricted access to sensitive information
Clients requiring a Business Associate Agreement (“BAA”) may contact us directly.
Cookies and Tracking Technologies
Meridian RCM may use cookies, analytics tools, and related technologies to enhance website performance and understand visitor interactions.
Cookies may help us:
- Improve website functionality
- Analyze traffic and usage patterns
- Remember user preferences
- Enhance security
- Optimize marketing and website performance
Users may disable cookies through browser settings; however, some website features may not function properly.
Information Sharing and Disclosure
Meridian RCM may share information only in limited circumstances, including:
Service Providers
We may share information with trusted vendors, contractors, or technology providers who assist in operating our business and delivering services. These providers are required to maintain confidentiality and appropriate security protections.
Legal and Regulatory Requirements
We may disclose information when required by law, subpoena, court order, regulatory investigation, or other legal process.
Business Transfers
If Meridian RCM undergoes a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction, subject to applicable privacy protections.
Authorized Healthcare Operations
We may share information as necessary to provide contracted revenue cycle management services and support authorized healthcare operations.
Data Security
Meridian RCM maintains commercially reasonable security measures designed to protect information against unauthorized access, disclosure, loss, misuse, or alteration.
Despite our efforts, no internet transmission or electronic storage method can be guaranteed to be completely secure. Users acknowledge that all online communications carry some level of inherent risk.
Data Retention
We retain information only for as long as necessary to:
- Fulfill contractual obligations
- Provide requested services
- Maintain legal and regulatory compliance
- Resolve disputes
- Enforce agreements
- Support operational and business requirements
Retention periods may vary depending on the type of information and applicable laws.
Third-Party Websites
Our website may contain links to third-party websites or services. Meridian RCM is not responsible for the privacy practices, security, or content of external websites. Users should review the privacy policies of any third-party sites they visit.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request corrections to inaccurate information
- Request deletion of certain information
- Object to or limit certain processing activities
- Withdraw consent where applicable
Requests may be submitted using the contact information below.
Children’s Privacy
Meridian RCM’s website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
Meridian RCM may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.
Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact:
Meridian RCM
Website: meridianrcm.com
Phone: (714) 253-7905
Email: info@meridianrcm.com
Content informed by user-provided Meridian RCM website materials.